Audit · Fix · Monitor
Find the Gaps, Fix Them, Keep Them Closed
We work on the integration layer between Pipe17, your 3PLs, your sales channels and NetSuite. Most clients start with a three-week audit that proves where the systems disagree, fix what it finds, then keep it fixed with nightly monitoring.
Start with an auditOfficial Pipe17 partner, brought in from the first sales conversation.
We work with
$15M-$500M
Omnichannel brands
Systems
Pipe17 + NetSuite
Plus your 3PLs and channels
Experience
15+ years
Combined NetSuite and Pipe17
As Synapse
6 implementations
Delivered since May 2026
How We Work
One Path, Three Steps
Each step stands on its own. You can stop after any of them, and each one hands the next step everything it needs.
1. Audit
3 weeks
Prove where orders, shipments and refunds don’t match between Pipe17 and NetSuite, and price each gap in dollars.
For: controller, CFO or VP of operations
2. Fix
4 to 8 weeks
Close the gaps with a Pipe17 implementation or NetSuite development, quoted against a scope you approve.
For: operations and IT
3. Monitor
Monthly
Agents check Pipe17 against NetSuite every night, so the gaps stay closed.
For: finance and operations
The Services Behind Each Step
Commerce Integration Audit
Step 1 · 3 weeks · Fixed scope · Read-only
Every order, shipment and refund from the last 90 days checked between Pipe17 and NetSuite. Each mismatch is proven, checked by your finance team and priced in dollars, then ranked into a roadmap you keep.
- 13 numbered checks, the same every audit
- Findings verified by your team before they count
- A roadmap you keep, whether or not we fix it
Pipe17 Implementation
Step 2 · 6 to 8 weeks
Go live on Pipe17 without gambling your peak season: stack audit, custom configuration, NetSuite alignment, 3PL integration, peak-volume testing and two weeks of hypercare.
- End-to-end onboarding
- NetSuite and Pipe17 alignment
- Multi-channel go-live validation
NetSuite & SuiteScript Development
Step 2 · 4 to 8 weeks
Custom SuiteScripts, API bridges and data transformation layers for your warehouse, 3PL and financial workflows. Fixed quote against a specification you approve before we write a line of code.
- SuiteScript and GL automation
- Custom API bridges and EDI
- Full source code, yours to keep
Commerce Ops Monitoring
Step 3 · Read-only · Monthly retainer
Monitoring agents that check Pipe17 against NetSuite every night and tell your team what needs attention, with the dollar value, before month-end. Starts from the audit’s findings.
- Nightly order-to-ledger reconciliation
- A morning exception digest
- Integration health alerts
Where Should You Start?
You’re choosing or replacing your order system
Start with a Pipe17 implementation. It opens with its own stack audit in weeks 1 and 2, so you don’t need a separate one.
You’re live on Pipe17 and NetSuite, and the numbers don’t agree
Start with the audit. Three weeks to know what is wrong, what it costs and what to fix first.
You already have a fix list with root causes
Go straight to NetSuite development and put the budget into the build.
Everything works, and you want to keep it that way
Monitoring, after an audit or at the end of a Synapse implementation.
What Stays the Same on Every Project
Fixed scope, quoted first
You see the scope and the price in writing before we start, and they don’t move with what we find.
The engineers who scope it do the work
No hand-off to a junior bench after the sales call.
Written so anyone can pick it up
Maps, roadmaps and specs are written so your team, or any capable partner, can carry on without us.
We’ll tell you when the answer is none of these
If what you need is a process change or a different tool, we say so before you spend anything.
Questions We Get Asked
Do we have to start with an audit?
No. If you are implementing Pipe17, the implementation includes its own stack audit. If you already have a fix list, go straight to development. The audit is the right start when the symptoms are clear but the cause is not.
Do you work with Pipe17 directly?
Yes. We are an official Pipe17 partner, and Pipe17 brings us in from the first sales conversation. If you are already talking to Pipe17, you can ask them to include us.
Do you only work with Pipe17?
The audit and monitoring are built for Pipe17 and NetSuite. Our NetSuite development covers integrations to marketplaces, 3PLs, WMS platforms, EDI partners and internal tools, whatever sits in between.
Where is the team based?
In Lima, Peru, working the same hours as US Eastern and Central time. Our clients are US brands, and every engagement is quoted and invoiced in US dollars.
Not sure which one you need?
Most engagements start with an audit, then move to implementation or development once the gaps are written down. Tell us what is breaking and we will point you at the right one, including when the answer is none of them.